Student recruitment CRM · Malaysia

Every enquiry captured. Every lead followed up. Every enrolment accounted for.

UniLead brings website forms, ad campaigns, education fairs and WhatsApp into one pipeline, so your recruitment team responds in minutes and management can see which spending produces students.

Features

01

Every enquiry in one place

Hosted and embeddable forms, fair-booth QR codes and manual entry. Facebook, TikTok and Google ad links are tagged automatically with UTM codes.

02

Auto-assigned, never duplicated

Round-robin assignment to counsellors, with an email alert. The same person enquiring twice — however they type their number — is merged, not duplicated.

03

Know who to call first

Every lead is scored 0–100 on fit, engagement and recency, so counsellors start the day with the hottest prospects.

04

One-tap WhatsApp

Open a chat with a greeting already written, log the conversation, and the lead moves to Contacted by itself.

05

Pipeline to enrolment

New → Contacted → Qualified → Applied → Offered → Accepted → Enrolled, with drag-and-drop and a full timeline of every touch.

06

Follow-ups that happen

Scheduled follow-ups, overdue alerts and a first-contact SLA that flags leads waiting too long.

07

Fairs and school visits

Each event gets its own booth form. See the leads, applications and cost per enrolment every event produced.

08

Proof of what works

Funnel, daily lead flow and source performance on one dashboard, plus CSV export for management reports.

01

Capture

A student fills the form on your website, scans the QR at your booth, or clicks your TikTok ad.

02

Respond

The lead is scored and assigned in seconds. The counsellor gets an email and WhatsApps the student from the lead page.

03

Convert

Move the lead through the pipeline to Enrolled. The dashboard shows conversion by source, event and counsellor.

Built for PDPA 2010

Each institution runs on its own database. Every form records explicit consent with a timestamp, every change is in the audit trail, exports are logged, and a lead can be erased permanently on request. Staff accounts support two-factor authentication.